This Privacy Policy explains how Pro Pool Inspectors collects, uses, and protects your personal information when you use our app and website.
We collect information you provide directly to us when you create an account, use the PPI app, or contact us for support. This includes your name, email address, phone number, company name, and payment information.
We also collect information automatically when you use our services, including device information, IP address, browser type, operating system, and usage data such as features accessed and reports generated.
We use the information we collect to provide, maintain, and improve our services, process transactions, send transactional and promotional communications, and respond to support requests.
We do not sell your personal information to third parties. We may share information with service providers who assist in operating our platform, subject to confidentiality agreements.
We retain your account information for as long as your account is active. Inspection reports and associated data are retained for a minimum of 3 years to support professional record-keeping requirements. You may request deletion of your data by contacting us at the address below.
We use industry-standard encryption and security practices to protect your data. All data is transmitted over HTTPS and stored in encrypted form. Access to personal data is restricted to authorized personnel only.
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at legal@propoolinspectors.com.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice in the app. Continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, please contact us at legal@propoolinspectors.com.